Uninstall Mtp Usb Device Driver

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Are you facing issues in connecting your Android device to your PC despite correctly connecting your smartphone to PC with a USB cable? Have you encountered something on the lines of “MTP USB device failed”? If yes, you have come to the right place. It’s quite possible that your Windows 10 MTP USB device driver isn’t working properly or isn’t working at all. And, here we will give you some of the most effective tricks in the hat to resolve the issue.

In at least some cases, Windows will install the 'MTP USB' driver. Indeed, Windows will reinstall this driver if you uninstall it. The MTP USB driver is essentially a Windows bug (possibly caused by Microsoft). You MUST replace the MTP USB driver with the Apple Mobile Device USB Driver. Right click on the device and select Uninstall from the pop-up menu. You will be asked to confirm the uninstall. Check the checkbox next to “Delete the driver software for this device” if you see it. Click OK button then the driver will be uninstalled.

What is MTP?

MTP is short for Media Transfer Protocol. As the name suggests, it is a protocol with the help of which you can transfer media files from an Android smartphone or any portable device to your computer. Other portable devices include digital cameras, tablet computers, MP3 players, etc

Ways To Fix MTP USB Driver Not Working

Table Of Contents
1. Preliminary Checks On Hardware

2. Update MTP USB Device Driver

3. Fix MTP USB Device Driver with Command Prompt

4. Repair Invalid Registry

5. Fix MTP USB Device Driver By Installing wpdmtp.inf

Let’s get started on the methods to fix our MTP USB device driver not working.

Method 1: Fix MTP USB Device Driver with Hardware

The below mentioned are basically some preliminary checks that will let you know if the problem resides with the hardware –

  • To begin with, simply check if your phone is unlocked. In fact, in most cases, you will get a notification to unlock your phone
  • Make sure that MTP is selected on your phone once you have connected your phone to your computer or laptop
  • If your phone is not showing a charging symbol, you probably have a defective USB charging cable. In that scenario, changing the USB port may help you resolve the issue
  • Check if the issue persists with your Android smartphone or with every Android device that you are trying to connect to your laptop or PC
  • Also, try connecting your Android device to a different computer
  • Checking debugging settings may also be of help

If you have checked all the above points and nothing is working in your favor, you can move on to the next step

Also Read: How To Connect Android To PC

Method 2: Fix MTP USB Device Driver By Updating It

Usb

One way to update MTP USB device drivers is to visit the manufacturer’s website and then updating the driver which can be time-consuming as well as confusing. But if need be you can refer to this blog and install the driver from the manufacturer.

You can instead, employ a driver updater tool Smart Driver Care which automatically scans your computer for corrupt, outdated and incompatible drivers and updates them automatically. Thanks to its huge database of Windows device drivers.

Here’s How You Can Update Drivers Using Smart Driver Care –

1. Download and install Smart Driver Care

Click Here to Download Smart Driver Care

2. Click on the Start Scan button or Rescan (in case you are again conducting the scan). Smart Driver Care will then look for outdated drivers

3. Select the outdated driver from the list of drivers. To select an individual driver (and not other drivers) click on the Outdated Items checkbox twice and then select the outdated driver (in your case it should be MTP USB device driver)

4. Click on the Update Driver next to the name of the driver

Now check if you are able to establish a connection between your Android smartphone and computer and if you are able to transfer media files to and fro.

Smart Driver Care – Features At A Glance
  • Update outdated drivers with one-click
  • Take a backup of drivers before updating them
  • Restore backed up drivers in case something goes wrong
  • Schedule driver scan at your desired date and time
  • Exclude drivers that you don’t want to include in the scan

Windows version supported: Windows 10/8.1/8/7

Price: US $ 39.95

Note: With the free version, you can update up to 2 drivers per day after which you can sign up for the premium version

Method 3: Fix MTP USB Device Driver with Command Prompt

Sometimes when your computer fails to install required device drivers, you can try using the command prompt and resolve the issue. Here we shall be using the command in the Command Prompt related to the local group on your computer.

1. In the search bar type cmd

2. From the right-hand pane select Run as administrator

3. When the UAC prompt appears, click on Yes

Uninstall Mtp Usb Device Driver

4. In the Command Prompt windows, type or copy/paste the following command

net localgroup Administrators local service /add

Now check if you can connect to the MTP USB device on your computer.

Method 4: Fix MTP USB Device Driver By Repairing Invalid Registry Items

One of the reasons why the MTP USB device has failed could be the presence of invalid registry items. However, if you are planning to take the plunge and make tweaks to such registry items on your own, you might end up disrupting configuration settings on your operating system. Needless to say, it can cause a lot of damage and leave your computer inoperable. Instead, you can use a specialist tool that can easily deal with invalid registries.

One such tool is Advanced PC Cleanup. Amongst several other powerful and effective tool, it even has a registry cleaning module with the help of which you can look for invalid registry items and even clean them.

How To Clean Invalid Registries Using Advanced PC Cleanup

Note: We sincerely advise you to take a backup of all the registry items before cleaning them so that in case of any mishap, you can restore the old registry items.

1. Download and install Advanced PC Cleanup

Download Advanced PC Cleanup

2. Under Cleaner from the left-hand pane, click on Invalid Registry

3. Click on the Clean Now button at the bottom right-hand side

Method 5: Install wpdmtp.inf

The aforementioned file is already present on your PC and you can install it in case MTP USB device driver has failed to function. The process is simple and here is how this can be done –

1. Open file explorer and then go to This PC

Mtp Usb Device Driver Windows 10

2. Click on the C: Drive

3. Open the Windows folder

4. Further click on the INF folder

5. Right-click on the INF folder and then click on Install

Once the installation is complete, restart your computer and now check if MTP protocol is working fine and if you are able to send media files from your Android phone to your computer and vice versa.

Wrapping Up

So these were some of the ways you can fix an MTP USB driver not working. We would again recommend using tools like Smart Driver Care (if issue arises because of outdated drivers) and Advanced PC Cleanup (in case invalid registries are meddling with MTP USB devices). Do let us know if the blog has helped you. If yes, do upvote the blog and share it with your friends.

Frequently Asked Questions-

Q1. How do I fix an MTP USB device that has failed to form a connection with an Android device and computer?

If you are unable to transfer media files since MTP USB device has failed, you can try the fixes mentioned above such as updating the MTP USB device driver and fixing invalid registry items. There are more ways, so make sure you read the blog from start to end.

Q2. Why is my MTP not working?

There could be several reasons so as to why MTP (Media Transfer Protocol) is not working. The major ones include an outdated, corrupted, or incompatible MTP USB driver. It could even be that there are some hardware issues such as a damaged USB capable or a defective smartphone. It could even be that your phone is unlocked.

Q3. How do I enable MTP in Windows 10?

Head to step no 5 where we have talked about the wpdmtp.inf file. Right-click on this file and install it. After installing the file, restart your computer and check if now you can access Android MTP on your Windows 10 computer or laptop.

Uninstall Mtp Usb Device Driver Windows 10

Q4. What is an MTP USB driver?

MTP USB device drivers enable the transfer of media files such as videos, audio files, and others from smartphone and various other portable devices to computer and vice versa

Recommended Readings:

This document will guide you through installing the Intel® Android* USB Driver package which will enable you to connect your Windows* based machine to your Android device that contains an Intel® Atom™ processor inside.

System Requirements

Hardware Requirements:
Android Mobile device with the Intel Atom Processor inside except SoFIA
A micro-USB to USB cable (same cable used to charge device)
Supported Host Operating Systems:

Windows® 10 (32/64-bit)

Windows 8.1 (32/64-bit)
Windows 8 (32/64-bit)
Windows 7 (32/64-bit)
Windows Vista (32/64-bit)
Windows XP (32-bit only)
Supported Android Device Operating Systems:
Android 2.3.7 – Gingerbread (GB)
Android 4.0.x – Ice Cream Sandwich (ICS)
Android 4.4 – Kit Kat
Android 5.x – Lollipop

Installation steps

Warning: Make sure you do not have your Android device connected to your computer during the installation process.

  1. Download the installer package from https://software.intel.com/content/www/us/en/develop/android/tools.html
  2. Run the installer and accept the Windows User Account Control (UAC) prompt, if applicable.
  3. You will see the following screen. Click Next to continue. (If the installer detects an older version of the driver, accept to uninstall it.)
  4. You will see the following screen. Read and agree to the Intel Android USB Driver End-User License Agreement (EULA).
  5. You will prompted to select components as seen on the screen below. Click on next button to proceed.
  6. Choose the path for the installation and click Install.
  7. The installer will proceed to install Android USB drivers. This may take a few minutes to complete.
  8. After the driver installation is completed, click OK on the pop-up note and then click on Finish to close the installation program.

Supported USB profiles

After installing the USB driver package, plug in your Android device to your computer using your micro-USB to USB cable. The following are the supported USB profiles via the Intel Android USB Driver package:

  • ADB (Android Debug Bridge): This is the debug interface of Android. It is mandatory to ise in order to re-flash, and debug.
  • MTP (Media Transfer Protocol): This is Windows protocol to facilitate the transfer of media files.
  • PTP (Picture Transfer Protocol): This is Windows protocol to allow the transfer of images from digital cameras to computers.
  • RNDIS: This functionality provides a virtual Ethernet link using phone network.
  • CDC Serial (Modem AT Proxy): This functionality provides the link to Modem to allow to use AT commands through a virtual com port:

Troubleshooting

1/ Device is not recognized at all

  • These drivers are only for Intel® devices. If you’re using a device from one of our OEM, please get the drivers directly from their web site, or you can use the list of links provided by Google here.

2/ I have errors in Windows Device Manager

  • Open Windows Device Manager:
    • You may see USB Mass Storage instead of ADB Device. If it’s the case, right click on Mass Storage device icon and select ‘Uninstall’.
      Then unplug your device from the computer and install drivers’ setup again.
    • You may see Android Device with yellow warning icon. If it’s the case, right click on Android Device icon and select ‘Uninstall’.
      Then unplug your device from the computer and install drivers’ setup again

3/ I can see Portable Device but no Android Debug Bridge (ADB) profile

You may have not enabled “USB Debugging” option.
The developer options on your phone are hidden by default. Open the settings on your phone, and find the About section. Look through it until you see the 'Build number' entry. Tap it five times in quick succession, and you should see a small dialog letting you know that you're now a developer.
Come back to Settings main menu and go into Developer Options, then enable USB Debugging.

4/ I’m old school and still using Windows XP. When I activate MTP there is no pop-up to allow me to access phone file system or transfer media files.

MTP is not supported by default with Windows XP. You have to install Windows Media Player 10 or later.

Uninstall Mtp Usb Device Driver


Further Questions & Support
For other troubleshooting support, post questions on the Intel support forum for Android developers: (https://software.intel.com/content/www/us/en/develop/android.html)